Our web portal allows you to submit your case and track it’s progress.
If you spoke to one of our reps and was provided with a reference number, please use the following to login:
Submit a Case
Otherwise, please Submit a Case – Online and Ship or bring your media with the case number generated to one of our locations.
After a case is submitted, you will have an option to print a prepaid FedEx label and schedule a pickup within the US and Canada.
Please avoid sending us the entire computer. We only accept the media/drive/device that contains the data. If you need help taking the media/drive out of a machine, please feel free to stop by in one of our central labs or request assistance from a local technician.
For emergency recovery service, call us now!
