Data recovery was urgently needed for a small business in Ft. Lauderdale, Florida, after their Western Digital external hard drive (model WD2500JS-60MHB5) suddenly failed without warning. It was a regular workday—until the computer wouldn’t boot, and the hard drive started making a faint clicking sound.
The 250 GB drive contained around 220 GB of business files—documents, spreadsheets, and other important data the team relied on daily. With no recent backup, they feared everything was gone. There were no signs of trouble before that morning—just silence, then clicking, and no access to the drive.
Knowing the situation was serious, they reached out to WeRecoverData, the leading data recovery company trusted by businesses around the world.
Our engineers quickly received the drive and brought it into our cleanroom environment. The clicking sound pointed to mechanical failure—likely a problem with the read/write heads. We carefully opened the hard drive and confirmed the issue. Using parts from a matched donor drive, we replaced the damaged components and stabilized the drive just enough to begin extracting the data.
Through precise imaging and careful data recovery, we successfully retrieved the full 220 GB of critical business files.
Thanks to WeRecoverData, what could have been a devastating data loss turned into a smooth recovery. The business got their files back—and peace of mind that they had trusted the right team.
