Data recovery became the only solution for a customer in Toronto, Ontario, after a small accident turned into a big problem. Their Kingston DataTraveler G4 32 GB flash drive was plugged into a computer when a simple movement caused it to bend. At first, it didn’t seem serious — but when they tried to use it again, the computer wouldn’t recognize it at all. No prompt, no sound, no files.
On that little flash drive were 823 MB of personal files — documents, scanned forms, videos, and treasured photos. The amount of data may not have been huge, but for the customer, it was priceless. After trying multiple computers and USB ports with no success, they realized the issue wasn’t software. The physical damage had broken the drive’s internal connection.
That’s when the customer turned to WeRecoverData, the leading company in professional data recovery. Known for handling even the most damaged devices, the team accepted the case and brought the bent flash drive into their secure lab for inspection.
Engineers quickly discovered that the connector had snapped off from the main board, leaving only partial contact with the memory chip. Under high magnification, they saw torn solder joints and lifted circuit traces. Using delicate tools and a donor USB connector, they carefully rebuilt the connection, aligning and soldering each joint with precision to avoid harming the chip.
Once stable, the drive was attached to a read-only recovery system to protect the data during extraction.
The effort worked. The drive powered up, the file system was accessible, and integrity checks confirmed every file was intact. WeRecoverData successfully recovered all 823 MB of the customer’s files and returned them safely.
For the Toronto customer, what started as a small accident became a near-loss — and finally, a complete recovery. This case shows that even the smallest devices can hold life’s most important memories. Thanks to WeRecoverData, those files were brought back home, proving once again that data recovery is about more than technology — it’s about preserving what matters most.
